Emotional Intelligence in the Workplace
In 1998, Daniel Goleman collaborated with Richard Boyatzis and the Hay Group to write Working With Emotional Intelligence, a follow up to his earlier best selling book Emotional Intelligence. This second book generated a great deal of enthusiasm among human resource professionals, executives and psychologists, all of whom needed tools to help people develop Emotional Intelligence.
The research was clear. Emotional Intelligence (EQ) is one of the greatest contributors to personal excellence and leadership. Increased EQ moves individuals and teams to stronger resilience in the face of change, enhanced performance and greater success. They developed a new 360° instrument called the Emotional Competence Inventory (ECI) to be utilized in professional development courses; executive and managerial coaching; and career development programs. They also devised a process for accrediting professional coaches to use this instrument for executive development. John Bruckman, Ph.D. is one of 650 professionals accredited by the Hay Group to administer this instrument. There are four major clusters of competencies measured in the ECI:
The ECI accommodates an unlimited number of raters (self, peers, bosses, employees) when it is administered via the Internet. It also boasts two exciting features: verbatim comments and workforce, unit or team composites. Please look at our training module Emotional Intelligence and contact us if you would like to utilize the Emotional Competence Inventory for your organization.
All material contained herein copyright John C. Bruckman, Ph.D. ©2008