Violence at the Office: Prevention and Remedies

In America, violence is on the upsurge and corporations across the country are not immune. Organizations are being targeted by laid-off employees, over stressed workers, and angry customers. Incidents in offices and on corporate campuses, traditionally considered to be invulnerable as targets of violence, have increased as violence has moved from the streets to where people work.

Apart from the cost of pain, suffering, and loss of life, violence in the workplace has a resounding short term and long-range economic impact on businesses. It disrupts worker productivity, adversely affecting revenues. It costs companies millions of dollars in rising health care costs, legal liabilities for death, injuries, and traumatic stress, and increased workers' compensation fees. This presentation explores the issues and presents concrete steps executives can take to avert the consequences of workplace violence.

John C. Bruckman Ph.D.